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We want all our guests to have a relaxing and enjoyable experience at Michelle Marshall Salon.  You should feel like the most important person on each and every visit and leave us with beautiful hair that you love.  We also love hearing about your experience with us so please take a few minutes to leave your feedback using this quick and easy-to-use reviews page.   We’d also like to share your review on facebook.  

Looking for the best salon reviews in Cardiff?  Take a look at the comments from our Guests below.



56 reviews with an average rating of 4.8
Salon Review
Hayley Williams
I have been having my hair done by Michelle for many years. I recently decided to embrace the Covid Grey and have had such positive support from her. She always listens to me and treats my curls with respect and understanding taking on board what I know about it. Every precaution to keep her guests safe in these trying times has been taken while continuing to be welcoming and giving a great salon experience.
Salon Review
Hayley Williams
I have been having my hair done by Michelle for many years. I recently decided to embrace the Covid Grey and have had such positive support from her. She always listens to me and treats my curls with respect and understanding taking on board what I know about it. Every precaution to keep her guests safe in these trying times has been taken while continuing to be welcoming and giving a great salon experience.
Salon Review
Jenny Beale
After a long five month wait my hair appointment had arrived! At Duke street I was met by a visor, mask and plastic apron wearing but still smiling Michelle. I showed Michelle a picture of my desired hairstyle and I left with exactly that! Whilst cutting my hair Michelle gave me great advice on styling and maintenance; I was also advised to use Redken strengthening products which have left my hair feeling clean, shiny and So much stronger. Thank you for ridding me of the Carol Baskin hairdo I arrived with!!!!!!!!
Salon Review
Carol Beasant
Visited Duke Street Arcade yesterday. Very welcoming and caring. All procedures in place. Really enjoyed my time there lovely hair wash and head massage and brilliant hair cut from Hannah will definitely return,very friendly staff
Salon Review
Carol Beasant
Had a great visit with Hannah today who took great care of me lovely heeead massage great cut just how I wanted a treat ,very relaxing. Looking forward to my next visit,well done all superb !!
Salon Review
Elise Stewart
Simply the best hair service I have ever received. Michelle is a true artist and the before and after care she provides is amazing. My hair has never been so healthy due to her recommendations on which products to use, therefore my hair looks as awesome at home as it did when she styles it in the salon. Thanks Michelle!
Salon Review
Louise Morgan-Jones
First time customer and I am so happy! Teigan was really lovely and gave me lots of great advice. She did EXACTLY what I wanted and more! Also Josh gave the best head massage I've had at a salon!
Salon Review
Jack Holtom
5/5! Went in on a whim for a gents cut, Georgia was great, really welcoming team. Thank you, will be back again
Salon Review
Martine Lane
Went to the salon as wanting to go grey but struggling with growing out my long dark hair with the very visible roots. After a few weeks prep to repair the damage to my hair I left the salon with highlighted hair that blended my roots in more and a fab cut. I no longer feel fed up and drab and love my new hair.
Salon Review
Sian Rees
As ever, my whole experience at Michelle Marshall was a real treat. I was greeted warmly, had a great chat with mystylist Jamie about what I was looking to achieve with my cut and blow dry. Thoroughly enjoyed my wash, head massage and chair massage. Jamie worked his magic and I was delighted with the result. I left feeling relaxed, happy and confident. Thanks guys.
Salon Review
Sadie Gray-Rogers
Thank you to Michelle and her team who went out of their way to ensure I left the salon with exactly what I wanted. Nothing was too much trouble, all the staff were lovely people and Michelle is a hair dressing guru. Copious cups of tea and the best head massage ever! So pleased to have found a gem of a salon in Cardiff. Xx
Salon Review
Amanda J Beacon
Michelle has transformed my hair colour and I love it. All previous (and very expensive) colours I've had have never made me 'love' my hair. It was always 'its ok'. I really though 'maybe I'm just too fussy'. However, after an indepth consultation with Michelle my colour was created and I love it. Michelle has been the 'only' colour technician that has actually took the time to review the condition of my hair, educate me about the right products to use and fully discuss what I liked and wanted to achieve. I have definitely found my salon for life. Thank you
Salon Review
Angela Rogers
I visited the salon yesterday in great need of a conditioning and cut! Both Heidi's knowledge of the treatments available and advise regarding the best plan for my hair were 2nd to none! Very impressed, and will definitely be coming here again!
Salon Review
Susan Weeks
You are greeted with a smile as soon as you enter the salon offered a tea or coffee, the staff are all very friendly I do so enjoy my regular visits at the salon.
Salon Review
Susan Weeks
You are greeted with a smile as soon as you enter the salon offered a tea or coffee, the staff are all very friendly I do so enjoy my regular visits at the salon.
Salon Review
Steve O'Donoghue
Thanks guys for another amazing visit! The fab head massage from Josh, the wonderful styling from Jaime and a lovely chat with Emma made is sooooooo much more than just coming for a haircut. Xxx
Salon Review
Joe Marshall
Really awesome haircut from Jamie!! Thanks!
Salon Review
Debra Cokely
Followed Phil to a beautiful establishment Love this place
Salon Review
Sarah Phillips
Amazing friendly team! I would never get my hair done anywhere else!!
Salon Review
Helen Warsama
Lovely salon, fabulous service and the best cut n colour ever
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Areas We Cover

Cardiff

Newport

Bridgend

Swansea

Bristol