
New Guest Hair Experience
New to Michelle Marshall Salon? Or visiting us for the first time in a while?
We’d love to welcome you into the salon with a personalised experience designed around you, your hair, and your lifestyle.
At Michelle Marshall Salon, your first visit is more than just an appointment — it’s a complete consultation and tailored plan to help you achieve your best hair long-term.

Your First Visit Includes:
A detailed consultation with one of our expert stylists
A bespoke colour or cut designed to suit you
Professional advice on maintaining your hair at home
A luxury in-salon experience focused on results and care

Our New Guest Options
We offer a guided first visit experience depending on your needs:
Colour Guests
Enjoy a personalised colour service, paired with a precision cut and finish to complete your look.
Cut & Style Guests
Experience a tailored cut and finish, enhanced with a professional treatment for optimum condition and shine.
(Your stylist will recommend the best option for you during booking or consultation.)

A Thoughtful Welcome Gift
As part of your first visit, you’ll receive a welcome gift when booking one of our recommended service combinations — our way of introducing you to the Michelle Marshall standard.
As part of your experience, you can enjoy:
• 30% off your colour service when booked with a New Guest Cut & Finish
or
• 50% off your Cut & Finish when booked with a Redken treatment
Book Your First Visit
Fill in the form below and our team will guide you to the right stylist and service for you.
Once submitted, we’ll send your personalised welcome gift to use at our Cardiff salon.
Please check our full Terms and Conditions.

Claim Your New Guest Experience
Terms and Conditions
- Your hair colour service must also include a full price New Guest Cut & Style.
- Minimum colour service cost (before discount) £90.
- Colour service to be taken from our full price A La Carte Colour menu.
- Does not include Colour Package services.
- Minimum New Guest Cut and Style cost (before discount) £60.
- Not available for appointments on a Friday or Saturday.
- Available with selected stylists only, subject to availability.
- Available to new or returning after 12 month guests only. Existing guests, check out our other offers and Late Deals.
- Cannot be used with any other offers.
- Only one new guest experience voucher per guest.
- Available at the manager's discretion.
Important Notes
- Please bring your voucher email with you to your appointment and mention it when booking.
- You must visit the salon for a consultation & skin sensitivity test before your hair colour appointment.
Our Reviews
Still not sure? Take a look at some of our recent reviews. You can read more here.
Rated 5.0 out of 5 ★★★★★ (54)
Today I had the best hair consultation that I’ve ever had.I felt genuinely cared about ,not rushed and feel very confident in going back for my first colour and cut.
Knew exactly what I meant when explaining the style and added lots of shape and movement back in. Also loved the heated blanket and massage chair whilst having my hair washed! Great experience; really pleased with the results and I will be back! Thank you so much!
Thank you very much, Jess, for a really positive experience. Your customer service and attention to detail were impeccable. I love the hair cut, and your attentiveness made me feel that I was in very safe hands. The whole experience in the salon was top notch. I think I’ve found my long-term Cardiff... salon. read more
Fabulous salon. Everyone is super friendly.
It wasn't just a hairdressing experience..I had a fabulous afternoon.
And come away with honest, sound advice on how to control my stroppy hair.
Thank you Jamie. I love love love my hair.
Everything was great. I love my haircut. Carly was great. She took her time and made sure I was happy with the results. The upstairs was great for ladies who wear headscarves and Carly made sure I was comfortable with the arrangements. I will definitely be back.
My first visit to the salon did not disappoint, delighted with the highlights Georgia created followed by a fab blow dry. A lovely salon with a great professional team and I look forward to my next appointment. Thanks again Georgia.
Honestly the best my hair has ever looked, Georgia has done wonders, she is extremely talented. The service I received was so professional and the staff are super helpful and friendly. I highly recommend and I can’t wait until I have to go back in a couple of months.
The best hair salon I’ve ever been to. The salon and staff are all professional, extremely warm and welcoming. Georgia was the hairdresser that absolutely transformed my hair, cannot thank Georgia enough. The talent and skill at this establishment is amazing. Highly recommend Michelle Marshall Salon.... read more
Today I had the best hair consultation that I’ve ever had.I felt genuinely cared about ,not rushed and feel very confident in going back for my first colour and cut.
Knew exactly what I meant when explaining the style and added lots of shape and movement back in. Also loved the heated blanket and massage chair whilst having my hair washed! Great experience; really pleased with the results and I will be back! Thank you so much!
Thank you very much, Jess, for a really positive experience. Your customer service and attention to detail were impeccable. I love the hair cut, and your attentiveness made me feel that I was in very safe hands. The whole experience in the salon was top notch. I think I’ve found my long-term Cardiff... salon. read more
Fabulous salon. Everyone is super friendly.
It wasn't just a hairdressing experience..I had a fabulous afternoon.
And come away with honest, sound advice on how to control my stroppy hair.
Thank you Jamie. I love love love my hair.
Everything was great. I love my haircut. Carly was great. She took her time and made sure I was happy with the results. The upstairs was great for ladies who wear headscarves and Carly made sure I was comfortable with the arrangements. I will definitely be back.
My first visit to the salon did not disappoint, delighted with the highlights Georgia created followed by a fab blow dry. A lovely salon with a great professional team and I look forward to my next appointment. Thanks again Georgia.
Honestly the best my hair has ever looked, Georgia has done wonders, she is extremely talented. The service I received was so professional and the staff are super helpful and friendly. I highly recommend and I can’t wait until I have to go back in a couple of months.
The best hair salon I’ve ever been to. The salon and staff are all professional, extremely warm and welcoming. Georgia was the hairdresser that absolutely transformed my hair, cannot thank Georgia enough. The talent and skill at this establishment is amazing. Highly recommend Michelle Marshall Salon.... read more
Some of our beautiful colour transformations
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